Terms & Conditions
Effective Date: [Insert Date]
These Terms & Conditions ("Terms") govern your access to and use of melivida.com (the "Service"), operated by Melivida ("we", "us", or "our").
By accessing or using our Service, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our Service.
1. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms.
You must not use the Service in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use.
2. Eligibility
You must be at least 18 years old to use this Service and make purchases.
By using the Service, you represent that you meet this requirement.
3. Products and Services
Melivida offers eyewear products, including frames and optional prescription lenses, through the Service.
All product descriptions, images, pricing, and availability are subject to change without notice.
We make reasonable efforts to ensure accuracy, but we do not warrant that product descriptions or other content are error-free.
4. Orders and Payments
4.1 Order Acceptance
All orders placed through the Service are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including due to pricing errors, suspected fraud, or product availability issues.
4.2 Pricing
Prices are displayed in the applicable currency and are subject to change without notice.
Shipping fees, taxes, and duties (if applicable) are calculated during checkout.
4.3 Payments
Payments are processed through third-party payment providers.
We do not store or process your payment card details directly.
5. Shipping and Delivery
Shipping and delivery times provided on the Service are estimates only and include order processing and transit time. Delivery times may vary due to destination, customs clearance, and carrier conditions.
We are not responsible for delays beyond our reasonable control.
6. Returns and Refunds
Returns, exchanges, and refunds are subject to our Returns & Refunds Policy, which forms part of these Terms.
Customized or prescription products are made specifically for each customer and are generally non-refundable unless defective or incorrect.
7. Prescription Responsibility
If you purchase prescription lenses, you are responsible for providing accurate and valid prescription information.
Melivida is not responsible for issues arising from incorrect or outdated prescription details provided by you.
8. Intellectual Property
All content on the Service—including text, images, graphics, logos, product designs, and blog content—is the property of Melivida or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without our prior written consent.
9. User Content
If you submit reviews, comments, questions, or other content to the Service, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content in connection with our business.
You are responsible for ensuring that your content does not violate any laws or third-party rights.
10. Third-Party Links
The Service may contain links to third-party websites or services.
We do not control and are not responsible for the content, policies, or practices of any third-party sites.
11. Disclaimer
The Service and all products are provided on an "as is" and "as available" basis.
We make no warranties, express or implied, regarding the operation of the Service or the accuracy of its content.
12. Limitation of Liability
To the maximum extent permitted by law, Melivida shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Service or products purchased through it.
13. Indemnification
You agree to indemnify and hold harmless Melivida from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
14. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction in which Melivida operates, without regard to conflict of law principles.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated effective date.
Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact us at: [email protected].